Privacy Policy

Effective Date: July 17, 2026

At Velonzia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

Information We Collect

When you use our website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details
  • Payment information (processed securely through our payment partners)
  • Device and browser information
  • IP address and website usage data

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and shopping experience
  • Prevent fraud and unauthorized transactions
  • Send promotional emails only if you have subscribed

Payment Security

We do not store your card or banking details on our servers. Payments are processed securely through trusted payment providers.

Cookies

Our website uses cookies to improve functionality, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings if you prefer.

Third-Party Services

We may use trusted third-party services such as:

  • Shipping partners
  • Payment gateways
  • Google Analytics
  • Meta Pixel
  • Email marketing platforms

These services may collect limited information necessary to perform their functions.

Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Your Rights

You may request to:

  • Access your personal information
  • Update or correct your information
  • Delete your personal data (where legally permitted)
  • Unsubscribe from marketing emails at any time

Changes to This Policy

Velonzia may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: info@velonzia.com

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